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12BET Review | About Us
12BET is a remote gambling brand, focused primarily on offering sports betting products and services to certain European and Asia Pacific markets.
12BET brand is operated by Pacific Sea Invests S.A. (“PSI”), a British Virgin Islands company with offices in the Cagayan Economic Zone, Philippines. PSI’s products and services are licensed and regulated by First Cagayan Leisure and Resort Corporation (www.firstcagayan.com) for the Cagayan Economic Zone Authority of the Philippine government. A copy of PSI’s Philippine license may be viewed here.
A Safe and Private Environment
We use 128-bit encryption, provided by Thawte, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our Privacy Policy.
Excellence in Customer Care
Available 24 hours a day, 7 days a week, our customer service department are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
Fraud & Security
Players are only allowed one Account per player and we perform random security checks to maintain system integrity and fairness. If we find any players engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.
Responsible Gaming
12BET is committed to responsible gambling. We believe that customers should enjoy betting with us but we understand that a small percentage of players sometimes find that they can no longer control their betting behavior. That being the case we encourage customers to inform us as soon as they believe they are having difficulties so that we can provide information on support available and suspend their accounts with us.
Payments
We offer a variety of secure and easy deposit and cash out options. We adhere to strict "know your customer (KYC)" and anti-money laundering (AML) policies and cooperate with 3rd party financial and regulatory authorities to ensure the highest standards of compliance.
We are very proud of the brand that we have built and would like for you to share our hard-built products and services in a safe, exciting and rewarding environment. We welcome any comments at support@12CSD.com
12BET Review | How to Bet
To place a bet on any matches, you must first log-in using your account ID and password. If you do not yet have an account with us,
please click on the " Sign up " tab to open your account.
12BET How to Bet, STEP 1
To place a Bet, select the bet type of your choice from the tabs at the left of the page.
12BET How to Bet, STEP 2
Then, click on the Odds numbers corresponding to your selected outcome for that bet type.
12BET How to Bet, STEP 3
A box will appear at the left of your screen now, showing details of your selection, as well as a box. Enter your stakes in this box.
When the player wishes to place a bet using Indonesian Rupiah, the player shall place his bet by eliminating the last three (3) zeros from his desired stake. All bets shall be in multiples of one thousand. For easy reference, please see the following examples:
| Desired Amount of Stake | Amount to be typed in the Stake Box |
|---|---|
| 10,000,000 IDR | 10,000 |
| 1,000,000 IDR | 1,000 |
| 100,000 IDR | 100 |
Once the player types the amount in accordance with the abovementioned rules, the system automatically recognizes that three (3) zeros shall be added to the amount of stake in order to determine the true amount of stake desired by the player.
12BET How to Bet, STEP 4
Double-check all details before clicking on the " Process Bet " button below the box. If you make any errors, click on the " Cancel " button to reset your selections.
12BET How to Bet, STEP 5
Once your click on " Process Bet " , a new box will pop-out for the reconfirmation of your Bet. Click " OK " to proceed, or " Cancel " to re-enter your stakes.
12BET How to Bet, STEP 6
If you click " OK " , your bet's details will be transmitted to us. You can check the Status of your bet by clicking on the " Bet List " button at the top of the page.
12BET Review | What are the currencies I can open my account in?
You can open your account in:- US Dollars (USD)
- Euros (EUR)
- Great Britain Pounds (GBP)
- Renminbi (RMB)
- Malaysian Ringgit (MYR)
- Thailand Baht (THB)
- Indonesia Rupiah (IDR)
- Vietnam Dong (VND)
- Australian Dollar (AUD)
- Indian Rupee (INR)
Are there any charges whenever I deposit or withdraw funds from my 12BET account?
As our valued customer we will always strive to keep banking free of charge for you. You will not be charged by us for any deposits into or withdrawals out of your 12BET.com account - unless we specifically alert you in advance that the particular method you have requested carries an excess charge.
What is the maximum bet amount of 12BET?
Each sports and betting products have their own maximum stake and these amount may increase or decrease depending on the bet's pool size and the time the bet was placed. It is advisable to refer to the MAX stake on the mini bet list shown on the left hand frame by clicking on the price whenever you want to place a bet.What is the minimum bet amount of 12BET?
The minimum bet amount is one unit of the currency you opened your account in.How long does it take for bets to be settled?
We aim to settle bets as quickly as possible, however for some events official confirmation of the result is necessary which may delay the settlement procedures.
